via BDO
account name : the net service provider
account number : 4480003897
pls. email deposit slip to sales@thenet.ph after payment
DELIVERY OPTION
Option 1 - Messenger (minimum of P1000)
Delivery by messenger within Metro Manila P100 (for load not
exceeding 5kg), for load exceeding 5kg, delivery fee would be based on taxi
expenses.
Delivery by messenger is by schedule based on area.
Payment can be COD, However if delivery items is worth more than 10k,
we require downpayment (the amount exceeding P10k), the maximum cash to be carry
by our messenger would be P10k for safety of our messenger.
Lead time is 1 to 4 days. Due to high number of delivery, we cannot
guaranteed time of delivery. delivery schedule is by area.
Option 2 - Air 21
Shipping via Air21 nationwide. Estimate shipping fee would be
as ff.
P100 first 2kg (Metro Manila)
P120 first 2kg (outside Metro Manila)
Payment would be made in advance via Metro Bank deposit including the
shipping fee.
Lead time, 1 to 2 days upon confirmation of payment.
Option 3 - AP Cargo (Visayas and Mindanao
Only)
Shipping via AP Cargo, freight fee will be collected by AP
CARGO in majority of the case
Payment would be made in advance via Metrobank deposit
Leadtime, 1 to 3 days upon confirmation of payment.
What is the warranty of printer? warranty of
cis kit?
1. all cis kits sold by The Net have standard 30days full warranty + 11 months
additional service warranty
2. all printers sold by has no warranty, this is because printer
manufacturer voids warranty once non-orig ink is used, the client can have
the printer tested thoroughly though
before accepting the unit. For printer we offer 1 year after sales
support, that is we will try to help client fix hardware problem
if the printer is bought from us, corresponding repair fee will be
shoulder by client.
What is the standard repair cost of printer and leadtime?
standard repair fee = P800, leadtime = 14 working days
What is the warranty of other products?
pls. refer below for the warranty of our products
| items |
warranty period |
| consumables |
no warranty |
| all in 1 card reader |
1 month |
| press machine |
3 months |
| sd card reader / writer |
1 month |
| usb flash drive |
6 months |
note:
1. Any product found to be defective 3 days from date of purchase, will be
replaced with a new unit, provided
(1) With ORIGINAL receipt
(2) Complete Contents and Packaging
(3) No physical damage to the unit.
2. For defective items return after 3 days but within warranty period, client
must leave the items to The Net. The duration of the repair will depend on the
extent of the damage and the availability of its parts.
For items that do not belong to our company, the product will be sent to the
brand-owner, we will shoulder the transportation cost. Duration of the repair
will depend on the brand-owner, and is not controlled by our company. However,
we will do our best to give you updates and do follow ups.
How do I claim warranty?
1. To claim warranty, client must bring the items together with the receipt to
our office. Our staff will receive the items and issue item receipt form. The
client need to present the item receipt form when claiming. Due to numerous
transaction, all unclaim items within 30 days will automatically be disposed.
What are the requirements for dealership?
Dealers will be entitled to special
prices. The requirement to become dealers is simple, after accumulating P20k
worth of purchase (excluding printer and bondpaper purchase) within a year period, client can apply for
dealership. Client needs to present photocopy of receipts.
Alternatively, we have accelerated program of dealerships, wherein, a client
with initial purchase of P20k (excluding printer and bondpaper purchase), can automatically become
dealer and avail of dealer's price immediately
How to become a dealer
Please click here to download the dealership application form. After downloading
printout the form, fill it up and fax to 245-7777 or email to
sales@thenet.ph , together with scanned
images of receipts so we can process it.
What are the different levels of dealerships?
|
standard |
gold |
| discount |
yes |
bigger |
| lowest price guarantee* |
|
yes |
| dedicated account manager |
|
soon |
| REQUIREMENTS |
| Initial requirement |
20k |
100k |
| Annual business relationship |
|
200k |
| Renewal |
3 years |
yearly |
within 3 days from purchase, if a gold dealer found any other
supplier offering the same product at lower cost (same terms/condition, must present
competitor receipt), The Net will refund the difference. In the event The Net cannot match the offer of competitor, The Net would gladly
refund the item upon client's request.
Forgot your dealer password? how to retrieve
it?
Please click the link here to fill up your
forgot password form.
