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Support Page
Epson C90 Continuous Ink System
Installation Manual click here
Canon Waste Ink Tank
Reset Procedures click here
Other waste pad
resetter resources here (last update 2010-08-26)
Service Warranty / Printer Repair
As part of our service
to our customer, we provide service warranty to the printer bought from us. If
problem is non-hardware related, normally we can fix it on our office and it is
free of charge as part of our service, provided client present proof of purchase
and that unit is within service warranty period. Example for non-hardware
related problems are cis tubing problem, software reset. Cleaning of printer is
not part of service warranty.
If problem is hardware related, we will bring the defective unit to our partner
service center first, where in "no fix no pay" system is applied. There are
instances that it is not feasible to repair, or non-availability of parts. In
which case, if clients request, second option is to bring it to epson service
center/authorized service center, wherein checkup fee is applied whether fixed
or not, plus parts replaced. Due to heavy workload, generally we dont receive
defective printer not bought from us for repair.
Below is your estimate guide for repair cost and time frame
|
Description |
Cost |
Time Frame |
| waste tank
installation |
300 |
1
day |
| cleaning |
300 |
1
to 2 days |
| feeder repair |
800 |
1
to 2 weeks |
| other problems |
variable |
variable |
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